FAQs
You have questions, we have answers. Please check out our frequently asked questions to find out some of the most asked questions.
What type of t-shirts do we use?
All of Outspoken Clothes t-shirts are standard unisex t-shirts. 100% ring-spun cotton and pre-shrunk for extra durability.
Our sizes range from S - 2XL. Please check out our sizing chart for more information on proper sizing.
What type of printing process do we use?
We use the DTG (direct-to-garment) method for most of our apparel. Designs are printed directly onto the garment and absorb into the fabric. Our DTG inks are also eco-friendly.
Why does my shirt have a vinegar smell?
When unpacking a new shirt or hoodie with a direct-to-garment (DTG) print, you might notice a vinegar-like smell or an off-white residue. Don't worry, that's not unusual - it's from a fixation agent applied during the printing process and it's not permanent. It helps the ink bond with the fabric, and without it, the ink would flake off the garment.
How should I wash my printed garments?
In order for you to prolong the life of your print, we suggest following the care instructions below:
Machine wash cold, inside-out, gentle cycle with similar colors. Avoid using bleach or fabric softeners. Tumble dry low, or hang-dry for longest life. Cool iron inside-out if necessary. Do not iron decoration. Do not dry clean.
These are only suggests. Ultimately you are responsible for the care of your garments.
Ordering
What forms of payments do we accept?
We accept all major credit cards such as Visa, MasterCard and American Express through our secure payment processing system. We also accept PayPal, Apple Pay, and Google Pay. We transit your credit card securely for your protection and we do not store your credit card information.
Shipping
How long will it take for my order to arrive?
Please allow 5-6 days for fulfillment and 4-6 business days for U.S. shipping after fulfillment to receive merchandise. The typical delivery time for most U.S. location is 5-8 business days. Estimated time, not a guaranteed service.